How
does it work?
Booking online with Gothailalandhotel.com
could not be easier! Just select your desired
hotel from our website, check on rates and
hotel details and hit the 'Book Now' button.
Once you submitted your Booking Request
our reservation team will attend your booking
details and advise you on payment procedures.
After your payment has been successfully
processed you will receive your Hotel Voucher
by email.
After
I make my reservation, how long does it
take to get confirmation?
Within 24 hours! After submitting your
Booking Request you will immediately receive
an e-mail, containing your ORDER ID confirming
that your order has been received and is
now being processed. Within 24 hours our
reservation staff will advise you on booking
details by email.
What
if the hotel that I selected is not available?
You will be notified by e-mail within
24 hours after placing booking request and
you will not be charged. We will then suggest
to you an alternative hotel.
What
is the latest time that I can make my reservation?
We accept bookings anytime before the
check-in date. Please take note though that
our booking conditions are tied to those
of the hotel. Thus we cannot always guarantee
availability on short notice booking requests.
Do
I need a credit card to make a hotel reservation?
All Bookings are on prepayment basis.
For your convenience, we offers credit card
payment directly from our web site. We accept
payment by Visa, Master Card, JCB.
What
credit cards do you accept?
We accept payment by Visa and MasterCard.
 
How
and when can I get a refund?
Please note that refunds will be made
in the form of a credit refund. I.e. we
will credit the amount back to your credit
card.
All credit card refunds will be processed
in a timely manner. The refund process is
dependent on your billing cycle with the
credit card company. Once the refund instructions
leave our office it can take anywhere from
15-45 working days for the proceeds to show
in your account.
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Thailand
